Great American Insurance Group

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Business Technical Analyst

at Great American Insurance Group

Posted: 5/21/2018
Job Reference #: 23584
Keywords: technical, system

Job Description

  • LocationUS-OK-Tulsa
    Posted Date2 weeks ago(11/2/2018 9:55 AM)
    Job ID
    # Positions
    Position Type
    Full Time
  • Overview

    Mid-Continent Group is a subsidiary of American Financial Group, one of the nation's top 25 insurance companies. We provide a competitive salary with yearly performance reviews. Our benefits package includes: health, dental, vision, life, disability, paid time off, 401(k), retirement plan, employee stock purchase plan and tuition reimbursement, including incentive bonus awards for completion of certification courses.


    • Work with a team of analysts to configure rates, rules and forms for our primary revenue system.
    • Develop and maintain tables, databases and formulas on the company’s underwriting rating and policy administration system.
    • Develop a good knowledge of business information data sources and business data rules.
    • Assist with the design and implementation of system projects and enhancements to ensure solutions effectively meet requirements.

      • Formulate and define project scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements.
      • Analyze, identify and write detailed description of user requirements, program functions, and steps required to develop or modify applications.
      • Develop test plans, organize and/or execute user acceptance testing.
      • Create user training materials, schedule and conduct user training events as needed.
      • Meet project plan schedules and communicate progress to the team and manager.
    • Act as a liaison between the business unit and IT as needed.
    • Communicate project details and on-going status with all appropriate parties including business unit managers and associated teams. May participate in estimating project plan timelines.
    • Research and resolve technical problems in order to deliver fast, friendly, effective solutions to business users.
    • Make recommendations for business process improvements with an understanding of technical problems and solutions as they relate to business needs.
    • Demonstrate above average communication and collaboration skills in order to maintain personal and team effectiveness.
      • Comfortably communicate with all levels of employees from executive leadership to administrative levels.
      • Exhibit emotional intelligence when challenged with difficult people and situations.
    • Schedule and effectively preside over project and collaboration meetings.
    • Develop and maintain strong, strategic working relationships with the Information Technology group, the Underwriting department and other business partners.
    • Perform other duties as assigned.


    Candidate must have a Bachelor’s Degree or equivalent experience. Candidate must have some basic experience in designing, configuration, testing, data mapping, documenting, using and / or maintaining application software in a business setting. Experience working within AS/400 systems and/or Ratabase helpful but not required. Desire candidate to have basic knowledge of common project management methodology.

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