logisticare

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Regional Manager

at logisticare

Posted: 10/24/2017
Job Reference #: 5000260835306
Keywords:

Job Description

Job Title

Regional Manager

Requisition Number

5036

Job Description

We seek a full-time Regional Manager. The Regional Manager is responsible for daily management of the provider network within specific geographic area. Areas of responsibility include recruitment and daily management of provider network; complaint investigation and resolution; and outreach and education related to access and utilization of services. The Regional Manager will regularly interact with transportation providers, medical facility staff and members. This position will involve 50% travel throughout assigned region.

Provider Network Functions:

- Manages provider network to ensure that performance criteria are met

- Recruits and negotiates with provider network to meet budgeted costs

- Investigates provider payment and billing issues

- Over sight of provider files to make sure they meet all credential requirements and specifications

- Regularly meets with transportation providers

- Addresses issues and concerns raised by transportation providers

- Performs vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards

- Focuses investigations on appropriate assignment of level of service by LCI and/or facility, and potential fraud and abuse based on available billing and trip data

Stakeholder Relationships:

- Develops on going relationship with facilities

- Manages problem resolution and quality including complaint reports

- Provides in-services to facilities, medical groups and members regarding our services and processes to promote positive relationships

- Completes necessary reports related to assigned duties

- Regularly meets with stakeholders to ensure we meet their expectations

- Trains drivers using LCI-prescribed training curriculum.

Note: This description is not intended to be all-inclusive. Employee may be requested to perform other duties from time to time.

LogistiCare is an Equal Opportunity Employer.

Work Location(s)

4149 Highline Blvd Suite 200, Oklahoma City, Oklahoma 73108-2069

Full-Time/Part Time

Full-time

Requirements

Education:
- BA/BS degree preferred in business, marketing or healthcare related field.

Experience:
- Requires demonstration of progressive management experience, preferably with
transportation management, procurement, or customer service

Skills:
- Strong verbal, written and interpersonal communication skills

- Must possess superior time management skills, people management skills, be self motivated, and ability to work independently

- High level of technical competence to include proficiency with Microsoft Office Suite; advanced Excel skills a plus

- Excellent problem solving skills: must be able to develop and implement action plans to address issues

Environmental and Working Conditions:
- Ability to travel throughout assigned region

- Approximately 50% of work time is conducted in office setting and approximately 50% will require travel

Physical and Mental Requirements:
- Strong problem resolution skills

- Must have a proactive approach to relationship building

- Must be able to work independently and as a team member